1. 'Design Support' covers problems or difficulties encountered when using any website, pages, forms, etc., created by DAWURO Broadcasting Systems Limited. Specifically, this would include: pages/images failing to load, pages/images not loading correctly, and forms not working. For ecommerce sites design support also includes product, basket, checkout, newsletter aspects etc. not working correctly.
2. Design Support does not include sites or pages apparently loading slowly (this is very dependent upon the site content, the browser used, the computer, and the Internet connection), nor does it include any guarantees or promises with respect to search engine ranking or placement.
3. Design Support does not include correcting any changes made by the client (or their representatives) to the site, unless such changes have been made using software set-up directly by DAWURO Broadcasting Systems Limited. Such corrections will form part of the available updates or redesign work.